{"id":3613,"date":"2024-01-08T11:13:19","date_gmt":"2024-01-08T11:13:19","guid":{"rendered":"https:\/\/dreamsrent-wp.dreamsmarketplace.com\/?page_id=3613"},"modified":"2026-08-31T15:26:37","modified_gmt":"2026-08-31T15:26:37","slug":"faq","status":"publish","type":"page","link":"https:\/\/sk-location.com\/en\/faq\/","title":{"rendered":"FAQ"},"content":{"rendered":"
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FREQUENTLY ASKED QUESTIONS<\/strong><\/h2>\n\t\t\t\t\t

Renting a Vehicle with SK LOGISTICS<\/strong><\/h3>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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\r\n\t\t\t\t\t\t\tWho can rent a vehicle from SK LOGISTICS?<\/a>\r\n\t\t\t\t\t\t<\/h4>\r\n\t\t\t\t\t\t
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You must be at least 23 to rent an economy, city or mid-size vehicle, and at least 25 for all other categories. Selected premium vehicles are available exclusively with a driver, for your comfort and peace of mind.<\/p>\r\n\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t<\/div>\t\r\n\r\n \r\n\r\n\t

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\r\n\t\t\t\t\t\t\tWhat documents do I need ?<\/a>\r\n\t\t\t\t\t\t<\/h4>\r\n\t\t\t\t\t\t
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You will need a valid national identity card or passport and a valid driving licence that you have held for at least two years. For companies, an up-to-date RCCM business registration document and a letter of authorisation are sufficient to finalise the booking.<\/p>\r\n\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t<\/div>\t\r\n\r\n \r\n\r\n\t

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\r\n\t\t\t\t\t\t\tIs a security deposit required?<\/a>\r\n\t\t\t\t\t\t<\/h4>\r\n\t\t\t\t\t\t
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Yes, a security deposit is required when you collect the vehicle. It is refunded in full at the end of your rental, provided there are no outstanding charges.<\/p>\r\n\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t<\/div>\t\r\n\r\n \r\n\r\n\t

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\r\n\t\t\t\t\t\t\tCan I add a second driver?<\/a>\r\n\t\t\t\t\t\t<\/h4>\r\n\t\t\t\t\t\t
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Of course. Simply let us know in advance. The additional driver must meet the same age and driving licence requirements as the main driver. An additional fee of CFA 13,000, excluding tax, applies.<\/p>\r\n\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t<\/div>\t\r\n\r\n \r\n\r\n<\/div>\r\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t

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Insurance, Peace of Mind & Assistance<\/strong><\/h3>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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\r\n\t\t\t\t\t\t\tAm I covered if something happens?<\/a>\r\n\t\t\t\t\t\t<\/h4>\r\n\t\t\t\t\t\t
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All our vehicles carry third-party liability insurance in accordance with CIMA regulations, together with cover for accidental damage, theft and fire. This gives you peace of mind on the road, subject to the terms, conditions and limits of our insurance policy.<\/p>\r\n\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t<\/div>\t\r\n\r\n \r\n\r\n\t

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\r\n\t\t\t\t\t\t\tWhat is the insurance excess, and can I reduce it?<\/a>\r\n\t\t\t\t\t\t<\/h4>\r\n\t\t\t\t\t\t
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If you are responsible for an incident, you will need to pay an insurance excess. For added peace of mind, we offer two options to reduce your excess: Collision Damage Waiver (CDW) for damage, and Theft Protection (TP) for theft or break-ins. Both are available for a small daily fee.<\/p>\r\n\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t<\/div>\t\r\n\r\n \r\n\r\n\t

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\r\n\t\t\t\t\t\t\tWhat happens if the vehicle breaks down?<\/a>\r\n\t\t\t\t\t\t<\/h4>\r\n\t\t\t\t\t\t
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There is no need to worry. If a mechanical breakdown is not caused by misuse, our team will arrange towing and, wherever possible, provide an equivalent replacement vehicle at no extra charge.<\/p>\r\n\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t<\/div>\t\r\n\r\n \r\n\r\n\t

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\r\n\t\t\t\t\t\t\tWhat should you do in the event of an accident or theft?<\/a>\r\n\t\t\t\t\t\t<\/h4>\r\n\t\t\t\t\t\t
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Contact us immediately, and no later than 24 hours after the incident, and have an official report drawn up by the relevant authorities. Our team will guide you through each step to make the process as straightforward as possible.<\/p>\r\n\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t<\/div>\t\r\n\r\n \r\n\r\n<\/div>\r\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t

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During and After your Rental<\/strong>

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\r\n\t\t\t\t\t\t\tIs mileage unlimited?<\/a>\r\n\t\t\t\t\t\t<\/h4>\r\n\t\t\t\t\t\t
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Selon la formule choisie, votre contrat pr\u00e9cise si le kilom\u00e9trage est illimit\u00e9 ou soumis \u00e0 un forfait. Tout kilom\u00e9trage suppl\u00e9mentaire est factur\u00e9 au tarif en vigueur, communiqu\u00e9 en toute transparence d\u00e8s la r\u00e9servation.<\/p>\r\n\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t<\/div>\t\r\n\r\n \r\n\r\n\t

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\r\n\t\t\t\t\t\t\tCan I drive anywhere in Senegal?<\/a>\r\n\t\t\t\t\t\t<\/h4>\r\n\t\t\t\t\t\t
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Yes, you can drive our vehicles throughout Senegal. If you plan to travel outside the country, please contact us in advance. We will be happy to review your request.<\/p>\r\n\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t<\/div>\t\r\n\r\n \r\n\r\n\t

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\r\n\t\t\t\t\t\t\tCan I extend my rental ?<\/a>\r\n\t\t\t\t\t\t<\/h4>\r\n\t\t\t\t\t\t
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Absolutely. Simply let us know before your rental agreement expires. Subject to vehicle availability, we can confirm your extension promptly.<\/p>\r\n\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t<\/div>\t\r\n\r\n \r\n\r\n\t

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\r\n\t\t\t\t\t\t\tDo you offer vehicle delivery?<\/a>\r\n\t\t\t\t\t\t<\/h4>\r\n\t\t\t\t\t\t
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How should I return the vehicle?<\/p>\r\n\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t<\/div>\t\r\n\r\n \r\n\r\n\t

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\r\n\t\t\t\t\t\t\tHow do I return the vehicle?<\/a>\r\n\t\t\t\t\t\t<\/h4>\r\n\t\t\t\t\t\t
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Please return the vehicle in the same condition as when you collected it, allowing for normal wear and tear, with the same fuel level and all keys, documents and accessories supplied at the start of the rental. After a final inspection together, your security deposit will be refunded promptly.<\/p>\r\n\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t<\/div>\t\r\n\r\n \r\n\r\n<\/div>\r\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t

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Additional Services & Options<\/strong>

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\r\n\t\t\t\t\t\t\tCan I rent a vehicle with a driver?<\/a>\r\n\t\t\t\t\t\t<\/h4>\r\n\t\t\t\t\t\t
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Yes. Our experienced drivers are available from CFA 10,000 per day, excluding tax, for journeys within Dakar. For travel outside Dakar, the rate is CFA 15,000 per day, or CFA 20,000 per day if an overnight stay is required, excluding tax. Our drivers are available from 7 am to 8 pm. Additional hours are charged at CFA 2,500 per hour, excluding tax.<\/p>\r\n\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t<\/div>\t\r\n\r\n \r\n\r\n\t

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\r\n\t\t\t\t\t\t\tAre tolls and cleaning included in the rental rate?<\/a>\r\n\t\t\t\t\t\t<\/h4>\r\n\t\t\t\t\t\t
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These additional expenses, including tolls, cleaning and insurance, are charged transparently at cost, in addition to the base rental rate.<\/p>\r\n\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t<\/div>\t\r\n\r\n \r\n\r\n\t

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\r\n\t\t\t\t\t\t\tDoes the vehicle come with fuel?<\/a>\r\n\t\t\t\t\t\t<\/h4>\r\n\t\t\t\t\t\t
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Your vehicle is supplied with an agreed fuel level, usually a full tank, and must be returned with the same level. Fuel is not included in the base rental rate. If you return the vehicle with less fuel, you will be charged for the missing fuel, plus a 10% service fee on that amount.<\/p>\r\n\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t<\/div>\t\r\n\r\n \r\n\r\n\t

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\r\n\t\t\t\t\t\t\tIs the insurance excess the same for every vehicle?<\/a>\r\n\t\t\t\t\t\t<\/h4>\r\n\t\t\t\t\t\t
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No. The excess varies according to the category of vehicle you rent, such as a commercial vehicle, SUV or pick-up. We will confirm the excess applicable to your vehicle before you sign the rental agreement.<\/p>\r\n\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t<\/div>\t\r\n\r\n \r\n\r\n\t

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\r\n\t\t\t\t\t\t\tDo you offer lower rates for longer rentals?<\/a>\r\n\t\t\t\t\t\t<\/h4>\r\n\t\t\t\t\t\t
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Yes. The longer you rent, the lower the daily rate. Our weekly and monthly rates offer better value than the standard daily rate. Contact us for a quote tailored to the length of your rental.<\/p>\r\n\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t<\/div>\t\r\n\r\n \r\n\r\n\t

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\r\n\t\t\t\t\t\t\tHow much does an additional driver cost?<\/a>\r\n\t\t\t\t\t\t<\/h4>\r\n\t\t\t\t\t\t
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The additional driver fee is CFA 13,000, excluding tax.<\/p>\r\n\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t<\/div>\t\r\n\r\n \r\n\r\n<\/div>\r\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t

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Rates & Payment<\/strong>

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\r\n\t\t\t\t\t\t\tWhat payment methods do you accept?<\/a>\r\n\t\t\t\t\t\t<\/h4>\r\n\t\t\t\t\t\t
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We accept cash, card payments, bank transfers and mobile payments. Choose whichever method works best for you. Payment is required before the vehicle is handed over.<\/p>\r\n\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t<\/div>\t\r\n\r\n \r\n\r\n\t

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\r\n\t\t\t\t\t\t\tDo the displayed rates include everything?<\/a>\r\n\t\t\t\t\t\t<\/h4>\r\n\t\t\t\t\t\t
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Our rates cover all services included in your rental agreement. Optional services and additional charges, such as a driver, extra mileage, an additional driver, delivery away from our branch, tolls, cleaning and fuel, are charged transparently in accordance with our price list, available at our branch or on request.<\/p>\r\n\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t<\/div>\t\r\n\r\n \r\n\r\n<\/div>\r\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t

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\r\n\t\t\t\t\t\t\tStill Have a Question?<\/a>\r\n\t\t\t\t\t\t<\/h4>\r\n\t\t\t\t\t\t
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The SK LOGISTICS team is here to answer your questions and help you choose the right vehicle for your needs.<\/p>\r\n\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t<\/div>\t\r\n\r\n \r\n\r\n<\/div>\r\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"

FOIRE AUX QUESTIONS Louer un v\u00e9hicule avec SK LOGISTICS Qui peut louer un v\u00e9hicule chez SK LOGISTICS ? Nos v\u00e9hicules sont accessibles \u00e0 partir de 23 ans pour les cat\u00e9gories \u00e9conomique, citadine et moyenne, et \u00e0 partir de 25 ans pour les autres cat\u00e9gories. Certains v\u00e9hicules haut de gamme sont disponibles exclusivement avec chauffeur, pour […]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"templates\/elementor-page-template.php","meta":{"_joinchat":[],"footnotes":""},"class_list":["post-3613","page","type-page","status-publish","hentry"],"yoast_head":"\nFAQ - LOGISTICS & CONSTRUCTIONS S.A.S<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/sk-location.com\/en\/faq\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"FAQ - LOGISTICS & CONSTRUCTIONS S.A.S\" \/>\n<meta property=\"og:description\" content=\"FOIRE AUX QUESTIONS Louer un v\u00e9hicule avec SK LOGISTICS Qui peut louer un v\u00e9hicule chez SK LOGISTICS ? Nos v\u00e9hicules sont accessibles \u00e0 partir de 23 ans pour les cat\u00e9gories \u00e9conomique, citadine et moyenne, et \u00e0 partir de 25 ans pour les autres cat\u00e9gories. 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Nos v\u00e9hicules sont accessibles \u00e0 partir de 23 ans pour les cat\u00e9gories \u00e9conomique, citadine et moyenne, et \u00e0 partir de 25 ans pour les autres cat\u00e9gories. 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